Working
Process.

Welcome to Lumisync, where your dream smart home becomes reality. We specialize in designing and delivering intelligent home solutions that elevate your lifestyle with comfort, security, and efficiency.
1
Step 1. System Planning
We design smart systems that suit your space and lifestyle.
  • Conduct on-site assessment or review floorplan
  • Understand client needs, habits, and renovation timeline
  • Recommend compatible devices, brands, and platforms
  • Ensure product selection fits budget and future expansion needs
  • Deliver detailed wiring, device layout, and control logic plans
2
Step 2. Project Coordination
We work closely with all parties involved in your renovation.
  • Liaise with interior designers, contractors, electricians
  • Provide clear device locations and installation requirements
  • Plan cable routing, device positions, and false ceiling needs
  • Adjust plans based on on-site changes or design revisions
  • Provide updated layouts and schedules to all parties
3
Step 3. Professional Installation
Our trained technicians deliver clean, safe, and reliable work.
  • Pre-test all devices before installation
  • Connect smart device according to smart system standards
  • Mount devices securely with minimal wall damage
  • Follow proper protocols for low-voltage, protocol-specific setups
  • Coordinate power-on tests with site supervisor or owner
4
Step 4. System Configuration
We fine-tune the system to work exactly the way you want.
  • Pair all smart devices and link them to the central system.
  • Set up scenes (e.g. Movie Mode, Goodnight Mode, Away Mode)
  • Link voice assistants (Google, Siri, Alexa )
  • Program automation rules, schedules, and sensor triggers
  • Ensure cross-device integration and latency-free control

Post-Work

We like to shepherd our designs from drawing to reality, and to help our clients through this journey.

1 on 1 Training

We provide personalized hands-on training to show you how to use your smart home system with confidence. Every project comes with a customized App Setup & User Guidebook for easy reference.

Dedicated Support Hotline

Our service hotline ensures that help is just a call away. Whether it’s remote troubleshooting or a quick question, our team is ready to assist you promptly.

Product Warranty

All smart devices supplied by Lumisync come with a 3-year limited warranty covering manufacturing defects, giving you peace of mind and reliable system performance.

Remote Support

Our Team provides dedicated remote support to help you troubleshoot, reconfigure and update your system. without the need for an on-site visit.